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Glossary » cost justification

cost justification

providing an economic argument for usability, for instance, by providing the value proposition…

Developer value proposition:

  • reduce development costs through an improved design model and fewer last-minute changes
  • reduce customer support costs by decreasing the need for customer support and reducing system installation time
  • increase sales revenue through both first-time and repeat sales
  • produce positive karma through positive customer response and press reviews, and by improving developer morale

User value proposition:

  • save time on task and raise productivity
  • avoid costly mistakes
  • save learning time and training costs
  • improve job satisfaction