Glossary » facilitator
a person who leads meetings to help make the meeting process successful, e.g. by helping to establish meeting goals, encourage input from all participants, help the meeting flow from one topic to the next, and ensure suitable completion of issues. Facilitators may often be outsiders who have no stake in the particular outcome of a meeting.
When groupware is being used, a facilitator can also take the role of aiding the participants in their use of technology and helping to choose which features of the groupware are most appropriate at each stage of the meeting.