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How well do you know your users?

For most websites, the answer is probably "not well enough." Learn the proven methods for conducting usability research, including how to apply your findings towards measurable improvements.

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What is usability?

Here are a few starting points.

  • User-Centered Design

    User-Centered Design improves the customer experience associated with a website or application.

  • Accessibility

    Designing for diversity not only increases the number of people able to access your software or website but also increases their level of involvement with it.

  • Usability Testing

    In order to conduct a usability test, you must first identify the target audience, which will consist of one or more user groups.

  • Information Architecture

    Information architecture focuses on designing effective navigation, organization, labeling, and search systems.

From the Glossary

  • scaffolding

    a teaching technique where support tools help manage mechanics that…

  • CRUD

    create-report-update-delete; a mnemonic for remembering the 4 bas…

  • hand-held device

    any interactive machine that is small enough to be held and carried in…

  • spiral model

    a classic approach to project management. The spiral model is an iter…

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