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How well do you know your users?

For most websites, the answer is probably "not well enough." Learn the proven methods for conducting usability research, including how to apply your findings towards measurable improvements.

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What is usability?

Here are a few starting points.
  • User-Centered Design

    User-Centered Design improves the customer experience associated with a website or application.

  • Accessibility

    Designing for diversity not only increases the number of people able to access your software or website but also increases their level of involvement with it.

  • Usability Testing

    In order to conduct a usability test, you must first identify the target audience, which will consist of one or more user groups.

  • Information Architecture

    Information architecture focuses on designing effective navigation, organization, labeling, and search systems.

From the Glossary

  • social psychology

    the study of how people interact in groups, how they think about group…

  • man page

    a help system provided on Unix and Linux systems. A user types “…

  • eye contact

    in conversations, people are aware of when people are looking into th…

  • lockin

    a process that keeps running unless a person takes overt action to rem…

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