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How well do you know your users?

For most websites, the answer is probably "not well enough." Learn the proven methods for conducting usability research, including how to apply your findings towards measurable improvements.

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What is usability?

Here are a few starting points.
  • User-Centered Design

    User-Centered Design improves the customer experience associated with a website or application.

  • Accessibility

    Designing for diversity not only increases the number of people able to access your software or website but also increases their level of involvement with it.

  • Usability Testing

    In order to conduct a usability test, you must first identify the target audience, which will consist of one or more user groups.

  • Information Architecture

    Information architecture focuses on designing effective navigation, organization, labeling, and search systems.

From the Glossary

  • scenario

    a design envisionment technique whereby a set of representative tar…

  • trackball

    an input device consisting of a ball set into a base that can be spun to m…

  • technology push

    technology development that is driven by ideas or capabilities crea…

  • universal access

    the ability of everyone, regardless of age, nationality, disabilit…

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