Glossary » CSCW
computer-supported cooperative work. The field of study that examines how technology affects group interaction, and how technology can best be designed and built to facilitate group work.
Despite the name, this field of study doesn’t restrict itself to issues of “cooperation” or “work”, but may examine competition, socialization, and play. The field typically involves anyone interested in software design and social and organizational behavior, including business people, computer scientists, organizational psychologists, communications researchers, and anthropologists, among many other specialties.