Collaborative Software (Groupware)
Collaborative Software, or Groupware, is any type of software designed for groups and for communication. This section provides a general overview of groupware, computer-supported cooperative work (CSCW), and associated design and usability issues.
Groupware Section Overview
- Introduction to Collaborative Software
This section provides an introduction to the main ideas in groupware and computer-supported cooperative work and why it’s an important domain of interest in user interface design.
- Typical Collaborative Software Applications
This section describes some of the main groupware application types, such as email, workflow, video, chat, and collaborative writing and drawing systems.
- Collaborative Software: Design Issues
This section introduces some of the main issues that designers need to be aware of: the groupware design process, issues affecting the success of a groupware system, how people communicate, and how groups form and interact. We discuss many of the tradeoffs that must be considered.