- Communicating Design: Developing Web Site Documentation for Design and Planning
- Cost-Justifying Usability, Second Edition: An Update for the Internet Age
- Designing and Engineering Time: The Psychology of Time Perception in Software
- Designing Web Usability
- Don’t Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition
- Focus Groups: A Practical Guide for Applied Research
- Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
- Information Architecture for the World Wide Web: Designing Large-Scale Web Sites
- Interaction Design: Beyond Human-Computer Interaction
- Mental Models: Aligning Design Strategy with Human Behavior
- Observing the User Experience: A Practitioner’s Guide to User Research
- Prioritizing Web Usability
- The Handbook of Human Factors in Web Design
- Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
- Usability Engineering
- Usability for the Web: Designing Web Sites that Work
- Web Form Design: Filling in the Blanks
