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Glossary » task-based help

task-based help

or “task-oriented help system”; instructions for users that are given in terms of step-by-step procedures for performing tasks. This is in contrast to help systems that simply provide explanations of what different parts of the program are and what they do. Task-based help is organized according to the primary goals (and therefore tasks) that a user might have, and can usually be written directly from task analyses performed in designing the system.