Usability Engineer

Company Vanguard
URL www.vanguard.com/careers
Location Valley Forge, PA

Description

As a senior-level usability engineer, you'll have ample opportunities to learn from some of the brightest professionals in your field and to interact extensively with senior management. You'll be part of the essential core of an industry-leading company known for its strong ethical practices and client focus. The environment is collaborative and team-oriented, yet individual achievement is recognized and rewarded. We invest in your professional development with ongoing education and training at our award-winning on-site Vanguard University. Set your goals high, and explore this dynamic position with Vanguard.

As a Usability Engineer, you will:

• Conduct user needs assessments, usability evaluations, and expert reviews of proposed web designs.
• Analyze findings, and present detailed evaluations and metrics to project managers, teams and senior management.
• Negotiate adoption of critical usability recommendations.
• Plan, design and conduct usability and heuristic evaluations of mid- to large-scale web applications across multiple platforms, for business and IT teams.
• Evaluate Vanguard web pages and recommend usability improvements.
• Document usability principles, best practices, and usability-test results; review user interface design standards documentation and provide usability feedback.
• Understand and comply with IT policies and procedures for quality and productivity, and comply with Information Security policies and procedures.
• Participate in initiatives that measure quality and productivity standards, like the Vanguard Unmatchable Excellence (VUE) program.

Position qualifications:

• Bachelor's degree in human-computer interaction, psychology, human factors/usability, or information science; graduate degree preferred.
• Five years' related business experience.
• Knowledge of the financial services industry.
• Advanced knowledge of these usability practices and concepts:
• Formal and informal usability testing
• Heuristic evaluations
• User needs assessments
• Integrating business and user work flows
• Logical information organization and navigation
• Inspections
• Web user interface design
• Group brainstorming and design sessions
• Advanced understanding of one or more IT platforms:
• Microsoft Windows NT
• Web
• Advanced knowledge of current versions of Lotus Notes, Microsoft Office Suite, Visio
• Strong interviewing, communication and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work on a multi-disciplinary team.

Additional information

Vanguard, a leading financial company, offers a competitive Total Rewards package of cash compensation, benefits, work-life programs, and conveniences. Employment is contingent on a successful drug-screening result, and we maintain a smoke-free work environment. We are an equal opportunity employer committed to diversity in the workplace.

Application method

Please email resumes to Scott_D_Sampson@vanguard.com.